Payment & Fees
Transparent pricing and simple payment processing for your fabrication business
Our Fee Structure
Platform Fee
We charge a simple 8% commission on each completed order. No hidden fees or monthly charges.
Payment Processing
Standard payment processing fee for credit card and digital wallet transactions.
Payout Schedule
Fast and reliable transfers to your bank account after order completion.
How Payments Work
Customer Orders
Customer places an order and pays through our secure payment system
Funds Held
Payment is securely held while you complete the order
Order Completion
You complete and deliver the order to the customer
Payout
Funds are transferred to your bank account within 2-3 business days
Supported Payment Methods
Frequently Asked Questions
When do I receive payment for my orders?
Payments are processed after the order is marked as complete and the customer confirms receipt. Funds are typically transferred to your bank account within 2-3 business days.
How are refunds handled?
If a refund is necessary, it can be processed through your shop dashboard. The refund amount will be deducted from your next payout. Platform fees are refunded for full refunds but retained for partial refunds.
Are there any monthly fees or subscription costs?
No, there are no monthly fees or subscription costs. We only charge the 8% platform fee and standard payment processing fees on completed orders.
How do I set up my payment account?
After registering as a shop, you'll be guided through the process of connecting your bank account or payment method. You'll need to provide standard banking information and verify your identity for security purposes.
Can I offer discounts to my customers?
Yes, you can create custom discount codes through your shop dashboard. The platform fee is calculated based on the final amount after any discounts are applied.