Legal Help Center
Everything you need to know about using PrintPeer safely and legally. Find the information that matters to your role in our community.
I'm Buying
Getting projects made by local shops? Here's what you need to know about your rights and responsibilities.
I'm Making
Running a fabrication shop? Essential legal requirements and policies for operating on our platform.
Community
General policies that apply to everyone using PrintPeer, from account creation to community participation.
🚨 Critical: Restricted Items Policy
Before requesting or accepting any project, you MUST review our restricted items list. Attempting to manufacture prohibited items results in immediate account termination and potential legal action.
View Restricted Items ListCommon Questions
How does payment protection work?
We use escrow services to protect both buyers and sellers. Payments are held securely until project completion.
Learn about escrow →What if there's a dispute?
Disputes should be resolved directly between customers and shops. We may facilitate resolution but aren't liable for outcomes.
Read dispute policy →Can I make toys for kids?
Children's products require ASTM F963/CPSIA certification. Uncertified kids' products are prohibited.
How do I report accessibility issues?
We're committed to accessibility. Contact us if you encounter barriers - we respond within 3 business days.
Get accessibility help →All Legal Documents
Terms of Service
Complete terms governing platform use, payments, and user responsibilities.
Privacy Policy
How we collect, use, and protect your personal information and project data.
Restricted Items
Complete list of prohibited items with legal basis and zero-tolerance enforcement.
Honesty Policy
Required disclosures for shops about equipment, materials, and build parameters.
Accessibility
Our commitment to digital accessibility and how to get help with barriers.
Cookie Policy
Information about cookies and tracking technologies used on our platform.
Need More Help?
Can't find what you're looking for? Our legal team is here to help.
Last updated: 8/18/2025